News
Residents' Christmas Party 2024
White Lodge is full of festive cheer after a fantastic residents’ Christmas party. Guests can still book a stay and enjoy a traditional Christmas lunch prepared by Chef Lewis.
November Snow In Southampton
An unexpected heavy snowfall blanketed Portswood, Southampton, this morning, catching many by surprise. Our team responded quickly, heading out early to ensure driveways and pathways were safely cleared, making it easier for residents to go about their day despite the wintry conditions.
More Phone Issues
Somewhat frustratingly, we have had problems with our main phoneline again this morning, which we have now resolved, but this means our residents only phone line is now down for the foreseeable future. To speak to the home, please use our main phone number, 02380 55 44 78. Please click for more information.
Quality Assurance
We have started the process of collecting information for our Annual Quality Assurance Report, if you have any thoughts on White Lodge Rest Home, positive or negative, click to find out how you can get involved
Phone Lines Fully Working Now
We believe that BT have, at the second attempt, repaired the fault on our main phone line. This means both phone lines are now fully operational. Apologies for any inconvenience while we got this sorted out.
Phone Lines Restored
We apologize for the recent phone line disruption and any inconvenience caused. During this time, we ensured families could still connect with their loved ones through our main line. We’re pleased to share that BT has now resolved the issue, and all phone lines are fully operational. Thank you for your patience and understanding.
New Uniforms For Our Staff
White Lodge Care Home has introduced new, standardised uniforms for all staff. Previously, different coloured uniforms for men and women caused confusion. The new uniforms ensure consistency, helping both residents and visitors, especially those with memory issues.
How Small Things Can Make A Big Difference?
White Lodge is introducing high-contrast name tags to help residents with vision or memory issues recognise staff more easily. This will make it simpler for residents to call staff by name, strengthening relationships and enhancing the warm, friendly atmosphere.
